Job title: Ecommerce Operations Manager

Location: Nottingham - Hybrid

Salary: £40,000 - £45,000 per annum plus bonus

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Do you have deep knowledge of online user experience, content management, ecommerce operations and looking for your next challenge? Are you looking at joining a reputable company within their sector? Do you like being hands on within your role and have a solid understanding of business principles?

If so, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes.

We collaborate closely to bring that positive impact home.

We’re looking for a Ecommerce Operations Manager to develop and enhance XMA’s ecommerce offering, with the vision to create an outstanding user experience, customised to customers’ requirements.

Key Responsibilities: Ecommerce Operations Manager

Consult with customers and sales teams to determine their eCommerce requirements and be able to deliver the solution.
Present the online portals to customers both face to face and virtually.
Set up customer portals based on their requirements
Demonstrate and promote XMA’s ecommerce offering to customers and sales teams
Liaise with IT and third parties to ensure eMarketplace integrations are implemented smoothly.

Requirements: Ecommerce Operations Manager

We are looking for a candidate that will have a deep knowledge of online user experience, content management, ecommerce operations and the principles surrounding it – other requirements include:

Experience in an ecommerce environment
A love of all things online
Customer facing
Strong analytical skills
An enthusiasm for web usability

We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law”

We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests.

Alternative job titles: Ecommerce Operations Manager, content, content management, online, trade online, enablement, ecommerce engagement